Terms & Conditions
DRAFT — DEMO CONTENT. This text contains placeholders and must be reviewed and completed before publication.
Last updated: [DATE]
1. Website operator and scope
These Terms & Conditions describe the use of [WEBSITE URL] and the purchase and sale of Counter-Strike 2 virtual items through [BRAND NAME]. The website is operated by [LEGAL COMPANY NAME], registration number [COMPANY REGISTRATION NUMBER], registered address [REGISTERED ADDRESS, COUNTRY]. Contact: [SUPPORT EMAIL] and [PUBLIC PHONE NUMBER, IF PROVIDED]. [ADD LICENSING INFORMATION ONLY IF APPLICABLE AND VERIFIED.]
[CONFIRM WHETHER THE OPERATOR IS THE SELLER, BUYER OR INTERMEDIARY FOR EACH TRANSACTION, IDENTIFY THE CONTRACTING PARTIES, AND DEFINE THE CONTRACT-ACCEPTANCE STEP.]
2. Eligibility and account access
You must meet [CONFIRMED MINIMUM AGE] and any other legal requirements applicable to your location. [INSERT SUPPORTED COUNTRIES AND ANY NECESSARY RESTRICTIONS.]
Some features require sign-in through Steam. You must use an account you are authorised to use and provide accurate information relevant to the transaction. Protect your Steam account and review trade confirmations carefully. We do not ask you to enter your Steam password on this website.
3. Listings, prices and availability
Each listing represents one individual virtual item. Review its name, exterior, float, pattern and other available details before purchasing. A displayed image alone may not establish every property of an item.
Prices and availability can change before an order is accepted. An item may become unavailable while you are browsing or checking out. The checkout shows the applicable currency, total and any disclosed charges. [CONFIRM TAX TREATMENT, FEES, PRICE-ERROR HANDLING AND WHEN THE ORDER BECOMES BINDING.]
4. Purchases and payments
To place an order, provide the required contact, billing and Steam Trade URL information and complete the offered payment process. Payments may use an external hosted payment service. Its applicable conditions and authentication requirements also apply to its service.
A payment initiation or a return to this website does not, on its own, confirm successful payment. Payment status must be verified. Payment confirmation and item delivery are separate stages; consult your order page for their current status.
[INSERT THE ACCEPTANCE PROCESS, FAILED OR DUPLICATE PAYMENT HANDLING, EXPECTED DELIVERY PERIOD AND SUPPORT ESCALATION PROCESS.]
5. Item delivery and Steam trades
Delivery uses the supported Steam trading process and depends on the item, your account’s trading eligibility and the relevant providers. Ensure your Trade URL points to the intended account. Verify the item and trade partner before accepting a Steam trade.
Restrictions, service interruptions or protection periods may affect transfers. [DEFINE THE PROCESS FOR AN INCORRECT TRADE URL, AN UNACCEPTED OR FAILED TRADE, PROVIDER FAILURE, AND DELAYED DELIVERY.]
6. Selling skins and merchant payouts
The selling service, when available, lets you request a quotation for eligible items from your Steam inventory. A quotation has a limited validity period. Review the selected items, amount, currency and conditions before confirming a sale. Not every inventory item is accepted.
A sale can progress through trade and protection or settlement stages. A countdown may be estimated; the provider’s confirmed settlement deadline takes priority. Expiry of the countdown does not, by itself, mean the sale has completed or money has been paid.
The website operator arranges the merchant payout after the provider confirms the relevant completion and settlement conditions. The payout status is separate from the provider’s trade status. [INSERT THE CONFIRMED PAYOUT METHOD, TIMING, FEES, REQUIRED PAYEE DETAILS, ELIGIBILITY CHECKS AND HANDLING OF CANCELLED OR REVERSED TRADES.]
7. Cancellations, refunds and consumer rights
For an order or sale issue, contact [SUPPORT EMAIL] with your order or sale reference and a description of the problem. Do not include passwords, authentication codes or unnecessary private information.
[INSERT THE LEGALLY REVIEWED CANCELLATION AND REFUND PROCESS: UNDELIVERED OR UNAVAILABLE ITEMS, FAILED TRANSFERS, INCORRECT ITEMS, DUPLICATE PAYMENTS, REVERSED SALES, REFUND METHOD AND TIMESCALE.]
[CONFIRM THE LEGAL CLASSIFICATION OF THE ITEMS AND WHETHER A WITHDRAWAL RIGHT APPLIES. IF EARLY PERFORMANCE REQUIRES EXPRESS CONSENT OR AN ACKNOWLEDGEMENT, SPECIFY THE ACTUAL CHECKOUT STEP.]
Nothing in these terms is intended to exclude consumer rights that cannot lawfully be excluded.
8. Acceptable use
Do not use the website to impersonate another person, submit information you are not authorised to use, conduct fraudulent transactions, interfere with its operation or attempt unauthorised access. [DEFINE ANY ACCOUNT RESTRICTION PROCESS, NOTICE, REVIEW OR APPEAL, AND TREATMENT OF EXISTING ORDERS AND AMOUNTS DUE.]
9. External services and intellectual property
Steam and other providers operate their own services under their own applicable terms. Service changes or interruptions can affect a transaction. [INSERT VERIFIED PROVIDER TERMS AND DEFINE THE OPERATOR’S RESPONSIBILITIES WHERE A PROVIDER FAILS.]
Counter-Strike 2, Steam and associated marks belong to their respective owners. [CONFIRM ANY AUTHORISED AFFILIATION CLAIM; DO NOT IMPLY APPROVAL OR PARTNERSHIP WITHOUT EVIDENCE.]
10. Liability and disputes
[INSERT JURISDICTION-APPROPRIATE LIABILITY TERMS, PRESERVING RIGHTS AND LIABILITIES THAT CANNOT BE LIMITED BY LAW.]
These terms are governed by [CONFIRMED GOVERNING LAW], subject to mandatory protections applicable to you. [INSERT THE APPROVED COMPLAINT AND DISPUTE PROCESS, COMPETENT COURTS AND ANY REQUIRED ALTERNATIVE DISPUTE RESOLUTION INFORMATION.]
11. Privacy and changes
Our Privacy Policy at [PRIVACY POLICY URL] explains how personal data is handled. Our Cookie Policy at [COOKIE POLICY URL] describes browser technologies.
We may update these terms. [DEFINE NOTICE, THE EFFECTIVE DATE AND THE VERSION THAT GOVERNS EXISTING ORDERS OR SALES.]
12. Contact
Customer support: [SUPPORT EMAIL].
Website operator: [LEGAL COMPANY NAME].
Registered address: [REGISTERED ADDRESS, COUNTRY].
Company registration number: [COMPANY REGISTRATION NUMBER].